Privacy & Policy

At Express Parcel Pvt. Ltd., we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the data you provide to us while using our services and website.

1. Information We Collect

We may collect the following types of personal information:

  • Name, address, contact number, and email

  • Shipment details, including sender and recipient information

  • Payment and billing details (processed securely)

  • Location data for delivery tracking

  • Any communication or feedback shared with us

2. How We Use Your Information

We use your information to:

  • Process and deliver your shipments

  • Provide tracking and customer support

  • Improve our services and user experience

  • Send notifications, updates, or promotional offers (with your consent)

  • Comply with legal obligations and prevent fraud

3. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your data with:

  • Third-party service providers (e.g., payment gateways, logistics partners)

  • Law enforcement agencies when legally required

  • Business partners for integrated logistics solutions (with your consent)

All third parties are bound by confidentiality and data protection obligations.

4. Data Security

We implement strong security measures to protect your data from unauthorized access, misuse, or loss, including:

  • Secure servers and encrypted data transmission

  • Regular system audits and access controls

  • Employee training on data privacy best practices

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, remember preferences, and analyze traffic. You may disable cookies in your browser settings, but this may affect site functionality.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal data

  • Withdraw consent for marketing communications

  • Request information on how your data is used

To exercise these rights, contact us at privacy@expressparcel.com.

7. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with the updated date. Please review it regularly to stay informed.

8. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

Express Parcel Pvt. Ltd.
Email: privacy@expressparcel.com
Phone: +91-XXXXXXXXXX
Address: [Insert Office Address]